One by MetLife app expands with blood sugar insights & digital insurance services

KATHMANDU: In its continued journey to enhance customer experience, MetLife Nepal has enhanced its One by MetLife mobile application with a new health risk assessment for HbA1c, a long-term blood sugar indicator, and expanded digital services to make it easier for app users to manage their health information and insurance needs.

Many people in Nepal rely on multiple apps, devices, or inperson visits to access basic health information or complete insurance tasks.

One by MetLife is built to simplify this by giving users health tools, reminders, and insurance services together on a mobile platform that fits their everyday life.

The new HbA1c health risk assessment helps users understand longterm blood sugar patterns.

Using information entered through the app, individuals can gain insight into their potential health risks.

This feature is particularly relevant for individuals who want earlier visibility into their overall health and lifestyle patterns.

In addition to health insights, One by MetLife has improved support features. Users can receive offline notifications, access an enhanced premium calculator, and get payment reminders.

The app also allows users to initiate insurance claims online, update their Know Your Customer (KYC) information digitally and receive policy reinstatement notifications, reducing the need for branch visits or paperwork.

Commenting on the update, Nirmal Shrestha, General Manager of MetLife Nepal said, “One by MetLife is designed to make managing health and insurance simpler in everyday life. With this update, we are bringing together digital health insights such as HbA1c assessment and essential insurance services in one place. Our aim is to help individuals and families across Nepal stay informed, prepared, and protected with greater convenience.”