E-Chalan fails to boost fine collection

KATHMANDU: The government-introduced E-Chalan (Digital Ticketing) system, launched to ease the traffic penalty process via digital platforms, has proven largely ineffective in many districts of Nepal.

The initiative aimed to simplify fine payments and end hassles in traffic law enforcement, with services integrated into the Nagarik App.

However, data shows that most traffic violators are evading penalties, leading to poor revenue collection.

Launched across 70 districts, the E-Chalan system was expected to streamline revenue collection from traffic rule violators. But according to the District Traffic Police Office in Makwanpur, from mid-December 2024 to mid-June 2025 (six months of the current fiscal year 2081/82), fines totaling Rs. 2.91 million were issued, yet only Rs. 559,052—just 19%—was actually collected.

Out of 3,271 violators fined during that period, only 652 paid their penalties. The remaining Rs. 2.35 million is still outstanding.

The lowest revenue was recorded in Poush (mid-Dec to mid-Jan), when 266 drivers were fined but only 62 paid, contributing Rs. 49,502.

In Jestha (mid-May to mid-June), the highest number of 709 drivers were fined, but just 151 cleared their dues, generating Rs. 132,520.

Officials say many drivers are either unaware of the system or believe there are no consequences for not paying. This mindset has made digital revenue recovery increasingly difficult.

In response, the Bagmati Province government is preparing stricter enforcement measures.

According to Prabin Shrestha, Chief of the Transport Management Office, Hetauda, drivers who ignore digital fines could soon face serious consequences—starting with being barred from renewing their driving licenses.

Shrestha added that the government may also impose double fines on defaulters and introduce legal action. “Despite user-friendly platforms and multiple payment gateways, some still try to dodge fines. That won’t work in the long term,” he said. “In future, unpaid digital fines could directly block license renewal. We are working to implement such policies.”

While the Nagarik App allows users to view their license status, receive fine alerts, take online classes, and pay penalties easily, public use remains low.

The system, which aimed to end the need for physical visits to transport offices, has yet to produce strong results in revenue generation.

Data from various districts indicates a growing number of violators are failing to pay E-Chalan fines on time.

Authorities stress the importance of prompt payment to avoid future hassles, as the government plans to enforce stricter digital accountability measures.