4 businesses fined Rs 1.2 million for overcharging at Biratnagar Airport
During a joint monitoring operation conducted on Tuesday, inspectors found several shops, cafés, and canteens selling products at significantly inflated rates.
KATHMANDU: The District Administration Office (DAO), Morang, has imposed fines totaling Rs 1.2 million on four businesses operating inside Biratnagar Airport after a surprise inspection uncovered widespread overcharging of passengers.
The action followed reports of businesses charging prices far above the Maximum Retail Price (MRP), taking advantage of travelers’ limited purchasing options within the airport premises.
During a joint monitoring operation conducted on Tuesday, inspectors found several shops, cafés, and canteens selling products at significantly inflated rates.
In one instance, a chocolate with an MRP of Rs 100 was reportedly being sold for Rs 200.
Likewise, beverages priced at Rs 50 were found being sold for between Rs 80 and Rs 160. Some smaller confectionery items were also being sold at nearly double their listed retail prices.
According to the administration, airports are particularly vulnerable to consumer exploitation due to restricted competition and the captive nature of the customer base.
The inspection was therefore carried out under enhanced consumer protection monitoring.
Based on the findings, the businesses were found guilty of violating consumer rights under the Consumer Protection Act, 2018 (2075 BS).
Acting under Section 38 (e) and Section 39 of the Act, authorities imposed fines of Rs 300,000 each on four establishments, bringing the total penalty to Rs 1.2 million.
The businesses penalized include Mamata Hotel, Galaxy Cafe & Hotel Pvt. Ltd., Garima Cafe, and Anukul Hotel and Bhansaghar, all of which operate within the airport premises and were found selling goods at prices substantially higher than the approved retail rates.
The administration has directed all airport-based businesses to clearly display price lists, strictly comply with MRP regulations, and immediately cease any practices that exploit passengers.
Authorities also warned that regular inspections will continue and that stricter action will be taken against future violations.
