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NIC Asia Bank urges customers to update PAN & email for smooth tax services

The bank also clarifies that it will not be responsible for any missing TDS entries or subsequent adjustments if customers fail to update their PAN.

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KATHMANDU: NIC Asia Bank, actively promoting dynamic banking services among its valued customers, has requested account holders to promptly update their Permanent Account Number (PAN) and email addresses.

As per the Income Tax Act 2058, the tax deducted at source (TDS) on customers’ account interest must be linked with the PAN system issued by the Department of Inland Revenue, Ministry of Finance, Government of Nepal.

Customers can update their PAN via the bank’s online portal at panupdate.nicasiabank.com or through the NIC ASIA MoBank mobile app by selecting the “PAN Update” option. Alternatively, PAN updates can also be submitted at any NIC Asia Bank branch.

Updating the PAN is essential for reporting interest tax deducted to the E-TDS system. Once updated, the system automatically reconciles TDS details under Schedule 10, making it easier for customers to receive their TDS certificates and tax clearance certificates without physically visiting the bank.

The bank also clarifies that it will not be responsible for any missing TDS entries or subsequent adjustments if customers fail to update their PAN.

Additionally, the bank requests customers to update their email addresses to ensure smooth communication and access to digital banking services.

Customers can update their email through the Video KYC portal (https://www.nicasiabank.com/video-kyc/) or via the MoBank app by tapping My Profile > Change Email. Email updates can also be submitted at any NIC Asia Bank branch.

For customers who have previously provided their PAN but notice missing TDS details, or whose email addresses are not updated, NIC Asia Bank encourages contacting the nearest branch or the Customer Contact Centre at 1660–01–77771 or 01–5970101 for assistance.