Ncell’s first ‘Ncell Shop-in-Shop’ launched in Bhairahawa
Through the Shop-in-Shop, customers can access all services, from basic inquiries to the full range of services just like from Ncell Centers.
KATHMANDU: Expanding its customer service further, Ncell has introduced a new concept with the launch of its ‘Ncell Shop-in-Shop’. The company’s first Shop-in-Shop officially came into operation from today in Bhairahawa.
This first Ncell Shop-in-Shop has been launched in partnership with its Point of Sales (PoS) partner—New Lumbini A 2 Z Mobile, located in Mailawar, Bhairahawa.
Ncell’s Chief of Staff, Stephen Rodriguez, inaugurated the Shop-in-Shop amid a special ceremony on Thursday.
Through the Shop-in-Shop, customers can access all services, from basic inquiries to the full range of services just like from Ncell Centers.
Customers can get new SIMs, recharge, update KYC, reverify SIM ownership, buy popular packs like the Sadhain ON Renewal, upgrade to eSIM, set up internet settings, and receive various other customer services.
“Our customers will now be able to access all customer care services from their nearby Shop-in-Shop. This first Shop-in-Shop, which has officially come into operation today, is an example of the model we aim to expand across different parts of the country. We are working on rolling out more Shop-in-Shops nationwide to broaden and enhance customer service. We remain fully committed to serving our customers in line with our theme ‘Here for You’,” said Rodriguez.
On the occasion of the inauguration, Rodriguez also distributed various gifts to visitors who participated in the ‘Spin and Win’ game at the Shop-in-Shop.
The Shop-in-Shop will provide services to customers six days a week, from Sunday to Friday. To ensure convenient and excellent customer experiences, Ncell is also operating 33 Ncell Centres across different parts of the country.
