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SuryaJyoti Life Insurance responds to false allegations

These fabricated reports have been deliberately spread across various media outlets and social networks with the intention of harming the company's image.

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KATHMANDU: SuryaJyoti Life Insurance Company Limited has urged the public not to be misled by false and exaggerated news circulating in various media outlets and social media platforms.

The company expressed serious concern over the publication and dissemination of baseless, misleading, and fabricated reports aimed at tarnishing its reputation.

Having successfully completed a historic merger in the life insurance sector, SuryaJyoti has rapidly achieved excellence across all key indicators, becoming a preferred choice for millions of policyholders.

As of Poush-end in the fiscal year 2081/82, the company has collected a total insurance premium of Rs 50.647 billion, reflecting an 18.31% increase compared to the previous fiscal year.

Following the merger, the company successfully conducted its annual general meetings for fiscal years 2079/80 and 2080/81, distributing a total of 55% dividends—35% and 20%, respectively—to its shareholders.

By the end of Poush 2081/82, the company recorded:

  • Paid-up capital: Rs 5.01 billion
  • Total investments: Rs 42.42 billion
  • Life insurance fund: Rs 38.03 billion
  • Net profit: Rs 1.961 billion
  • Issued policies: 3.172 million
  • Trained agents: 100,000
  • Nationwide service network: 174 branches

During this period, the company settled claims amounting to Rs 4.406 billion, including:

  • Rs 3.895 billion for 1,134 death claims
  • Rs 392 million for 77 critical illness claims
  • Rs 110 million for 13 disability claims

SuryaJyoti emphasized that all its policies are issued strictly in accordance with the guidelines of Nepal Insurance Authority and are approved before distribution.

Similarly, claim settlements are processed based on policy terms, conditions, and agreements with reinsurance companies.

Compared to the previous fiscal year, policy surrenders have decreased by 47%, with the company maintaining a lower-than-average surrender rate in the life insurance sector.

SuryaJyoti assured that it has always adhered to corporate governance principles, insurance laws, and regulatory compliance under the direct supervision of the Nepal Insurance Authority.

Additionally, the company fully abides by policies, rules, and directives set by the Nepalese government and other regulatory bodies.

Despite these strong financial indicators, certain media outlets have recently published baseless and fabricated news. Such unfounded allegations aim to undermine the trust of millions of policyholders, shareholders, and thousands of agents.

“SuryaJyoti remains fully committed to its responsibilities and will continue providing its services as before. We urge everyone to disregard such groundless reports and maintain their trust in the company. We also encourage customers to purchase policies and avail themselves of our services without hesitation,” the company stated in its official press release.

Furthermore, the company requested anyone with suggestions or concerns to contact their nearest branch office or reach out via official email.

SuryaJyoti also warned that it is taking legal action against the dissemination of misleading news.