JBBL honored with “Excellence in Digital Transactions” award

KATHMANDU: Jyoti Bikas Bank Limited (JBBL) has been honored with the “Excellence in Digital Transactions” award by Nepal Clearing House Limited (NCHL) for its outstanding digital services and contribution to promoting electronic payments.

The award was presented during a special event on the occasion of NCHL’s 16th anniversary, where Mr. Maha Prasad Adhikari, Governor of Nepal Rastra Bank (NRB), presented the prestigious award to Mr. Kapil Dhakal, CEO of JBBL, for excellence among development banks.

By prioritizing technology-friendly and customer-centric services, JBBL has played a significant role in Nepal’s digital banking sector through digital transformation and cutting-edge technology.

The bank continues to strengthen and develop a robust digital banking infrastructure.

The bank has streamlined its online and mobile banking platforms, providing convenient and secure access for customers. It has also introduced various modern digital banking services, including the first-ever Voice Audio Box QR service among bikas banks, ensuring ease for QR merchants.

Additionally, the bank promotes digital banking and cashless transactions by operating cross-border payment services. Through its mobile banking app, customers can open fixed deposit accounts, use Cardless Cash Withdrawal services via Jyoti Smart App, and withdraw funds by scanning QR codes at counters without the need for a cheque.

The bank also offers Video KYC for online account opening and activation, along with several other advanced banking services.

The bank has contributed significantly to the development of digital banking by providing free QR Code services to businesses nationwide, further promoting digital transactions.

The bank emphasizes the importance of security in digital banking, advising customers to safeguard passwords, PINs, OTP codes, and other sensitive information to prevent financial fraud.

With a focus on institutional governance and social responsibility, JBBL continues its commitment to ensuring the prosperity and sustainable transformation of society.

The bank remains dedicated to making a positive impact on the lives of citizens, with a strong vision of becoming a beacon of change in the future.

In terms of corporate social responsibility, JBBL has allocated 50% more funds than other banks and financial institutions in Nepal for social initiatives. The bank always prioritizes the best interests of the public.

Firmly believing that a healthy and strong workforce is the backbone of national development, the bank has taken significant steps in preventing neonatal mortality and saving lives.

Through its initiative, the bank has successfully saved the lives of over 1,887 Nepalese infants every year through its 51 Warm Baby initiatives.

Leading the way in such life-saving efforts, JBBL has been a pioneer among banks and financial institutions in Nepal, planting the seeds for positive societal change.

Currently, the bank operates 121 branch offices, 3 extended counters, and 75 ATMs across the Kathmandu Valley and other regions, providing banking services to its customers.