Nabil Bank integrates toll-free numbers to enhance smooth banking experience

KATHMANDU: Nabil Bank Limited has integrated toll-free numbers to Nabil Customer Care Center.

This new initiative introduced to accelerate customer experience by offering a seamless, accessible, and cost-free communication channel for all banking inquiries, support, and assistance.

Nabil Bank’s customers can connect to call center for wide range of services like account inquiries, product information, technical support, transaction disputes and others without any charge ensuring easy access across the country.

According to the bank, the addition of this service reflects Nabil Bank’s ongoing commitment to enhancing customer satisfaction and streamlining communication between the bank and its clients.

The NTC customers can dial 16600-162245 while Ncell users can connect to Toll-Free number 18102-162245 for their queries.

Key Features of Nabil Bank’s Toll-Free Number Integration:

Cost-Free Access: Customers can now contact Nabil Bank’s Customer Care Center without any charges, ensuring a more inclusive and customer-friendly service.

24/7 Availability: The toll-free number will be available 24 hours a day, seven days a week, allowing customers to receive prompt assistance anytime they need it.

Efficient Service: Trained customer service representatives will be readily available to answer questions, resolve issues, and provide banking support efficiently and professionally.

Multi-Channel Support: Customers can continue to access Nabil Bank’s services through other channels, including the bank’s mobile app, Viber, website, and through our extensive branch network.

The bank encourages all customers to take advantage of this convenient service for any banking-related queries.

Nabil Bank remains committed to offering innovative and user-friendly services, and the toll-free number integration is one of the many steps the bank is taking to ensure its customers’ satisfaction and convenience.

Nabil Bank currently operates through 268 branches and 320 ATMs across the country serving over 2.4 million customers.