Mahalaxmi Bikas Bank achieves ISO 9001 : 2015 certification
The bank was certified for its excellence in providing high-quality services in line with international standards for Quality Management Systems, effective from Shrawan 32, 2081 (August 16, 2024).
KATHMANDU: Mahalaxmi Bikas Bank has now achieved international recognition by becoming an ISO 9001 : 2015 certified company.
The bank was certified for its excellence in providing high-quality services in line with international standards for Quality Management Systems, effective from Shrawan 32, 2081 (Aug 16, 2024).
The bank received the certification under the category of “Provision of Development Banking Activities,” making it a leading development bank in Nepal to achieve such recognition.
Institutions that maintain a robust quality management system in accordance with international standards, can offer excellent services, ensure customer satisfaction, and continuously improve their processes are eligible for this certification.
The bank’s policies, procedures, documentation, and overall management system were thoroughly inspected and audited by Royal Impact Certification Ltd., USA, leading to this achievement.
